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["Book List 2024"]
["Leadership",null,null,"Customer Service/ Effective Selling",null,"Entrepreneurship/ Helping Your Own Business"]
["11 Lessons in Self-Leadership - Larry Holman",null,null,"Business Speak - Suzette Haden Elgin, Ph.D.",null,"Pull, Networking, and Success Since Benjamin Franklin -\n Pamela Walker Laird"]
["Community Leadership 4.0 - Carolyn Corbin",null,null,"Customer Service Over The Phone - Stephen Coscia",null,"A Recipe to Nourish Your Team and Culture, Soup - Jon Gordon"]
["Company of Heroes - Henry P. Sims, Jr. and Charles C. Manz",null,null,"Customer Service Training 101- Renee Evenson",null,"Awakening The Entrepreneur Within - Michael E. Gebber"]
["Credibility - James M. Kouzes and Barry Z. Posner (x2)",null,null,"Delivering Knock Your Socks Off Service - Kristin Anderson",null,"Blueprint For Success - Ken Blanchard, Dr.J Gregory Gillum, CPCC, and Stephen R. Covey"]
["Empires of The Mind: Lessons to Lead and Succeed in a Knowledge \nBased World",null,null,"Delivering Knock Your Socks Off Service (4th Edition)- Performance \nResearch Associates",null,"Building Your Company's Good Name- Davis Young"]
["Getting Partnering Right - Neil Rackham, Lawrence Friedman, and\n Richard Ruff",null,null,"Great Customer Service  on The Telephone- Kristin Anderson",null,"Business Letter Works (400 Examples)"]
["How to Hire and Develop Your Next Top Performer - Herb Greenberg ",null,null,"Harvard Business Review - On Human Relations",null,"Career Intensity - David V. Lorenzo"]
["How to Turn Learners on Without Turning Them Off - Robert F. Mager",null,null,"Hug Your Customers - Jack Mitchell ",null,"Complete Business Etiquette Handbook - Barbara Pachter and \nMarjorie Brody"]
["Leaders Eat Last- Simon Sinek",null,null,"Improve Your Selling Effectiveness- Stan Kossen",null,"Empowering Employees Through Delegation - Robert B. Nelson"]
["Leadership - Helping Others to Succeed- Interviews (4)",null,null,"Perfect Phrases for Customer Service - Robert Bacal",null,"Fair, Square, and Legal - Donald H. Welss"]
["Leadership - Rudolph W. Gluliani",null,null,"Service America: Doing Business in The New Economy -\n Karl Albrecnt-Ron Zemke",null,"How to Develop and Promote Successful Seminars and Workshops - Howard L. Shenson"]
["Leadership Secrets of the World's Most Successful CEOs - Eric\n Yaverbaum",null,null,"Super Service - Vall and Jeff Gee",null,"How to Hire and Develop your Next Top Performer - Herb Greenberg, Harold Weinstein, and Patrick Sweeney"]
["Lincoln on Leadership - Donald T. Pillips",null,null,"The Big Book of Customer Service Training Games - Peggy Carlaw and Vasudha Kathleen Deming",null,"How Winners Do It: High Impact Skills For Your Career Success - Michael W.\n Mercer, Ph.D."]
["Reaching The Peak Performance Zone - Gerald Kushel",null,null,"The Pocket Guide to Earning Member Loyalty - Joe Hever",null,"Hug Your People - Jack Mitchell"]
["Re-Thinking The Future - Aluin and Heidl Toffler",null,null,"The Sales Bible - Jeffrey H. Gitomer",null,"International Business - Donald A. Ball and Wendell H. \nMcCulloch, Jr. "]
["Start With Why - Simon Sinek",null,null,"Why We Buy - Paco Underhill",null,"Managing Growth In Your Emerging Business - Stephen C. Harper"]
["Strengths Based Leadership- Tom Ruth and Barry Conchte",{"$nulls":4},"Mission Critical: The 7 Strategic Traps The Derail Even The Smartest Companies- Joseph C. Picken and Gregory G. Dess"]
["Taking People With You - David Nouak",null,null,"Finance",null,"Mission Possible - Ken Blanchard"]
["Team Based Strategic Planning - C.Davis Fogg",null,null,"Bulletproof Your Financial Future- Bruce A Lefaul ",null,"Negotiate The Best Lease For Your Business- Attorneys Janet Portman and Fred S. Steingold"]
["Teamwork - Carl. E. Larson and Frank M.J. LaFASTO (x2)",null,null,"Finance and Accounting For Non-Financial Managers- \nSteven A. Finkler",null,"Re-engineering The Corporation - Michael Hammer and\n James Champy"]
["The Art of Leadership - J. Donald Walters",null,null,"Finance and Accounting for Non-Financial Managers- \nWilliam G. Droms",null,"Small Business Start-up - Bob Adams"]
["The Art of the Leader - William A. Cohen",null,null,"Financial Management Handbook For Associations - Joseph K. Barry and Charles Mundt",null,"Solid Gold Success Strategies For Your Business- Don Taylor (x4)"]
["The Change Handbook- Peggy Holman and Tom Devane",null,null,"Financing State and Local Government- David E. Wildasin, Michael T.  Childress, Merl Hachbart, Lawrence K. Lynch, and Charles W. Martle",null,"Strategies For Small Business Success - Jane Applegates"]
["The Connective Edge - Jean Lipman-Blumen",null,null,"Financing Your Franchise- Meg Whitemore, Andrew Shermah,\n and Ripley Hotch",null,"Successful Business Expansion - Phillip S. Orsino "]
["The Future of Leadership - Randall P. White Phillip Hodgson and \nStuart Crainer",null,null,"Money Rules- Jean Chatzky (x2)",null,"The 5th Discipline: The Arts and Practice of The Learning Organization- Peter M. Senge"]
["The Leadership Challenge - James M. Kouzes and Barry Z. Posher",null,null,"Not-For-Profit Budgeting and Financial Management- \nEdward J. McMullan",null,"The Customer Approved Small Business- Michael Schell"]
["The Situational Leader - Dr.Paul Hersey",null,null,"Street-Smart Financial Basics For Non-Profit Managers- \nThomas A. McLaughlin",null,"The E Myth - Michael E. Gerber"]
["The Winner Within - Pat Riley",null,null,"The New Economics- W. Edwards Deming",null,"The Entrepreneur Magazine: Small Business"]
["Turn Your Ship Around - L.David Marquet",null,null,"Understanding Income Statements- Franklin J. Plewa, Jr.\n and George T. Friedlob",null,"The Executive Guide to Strategic Planning- Patrick J. Below, George L. Morrisey, and Betty L. Acomb"]
[null,null,null,"Working Without a Net- Morris R. Shechtman",null,"The Nate Guide to Starting Your Own Business- Marilyn Manning\n and Patricia Haddock"]
["Management",{"$nulls":4},"The Wizard's Memos and Parables - Roy H. Williams"]
["The Super Chiefs - Robert Heller",{"$nulls":4},"Winning The Entrepreneur's Game- David E. Rye"]
["10 Steps to Empowerment: A Common-Sense Guide to Managing People -Diane Tracy",null,null,"Presentation"]
["Changing Your Management Style- Robert Benfari ",null,null,"Digital Literacy- Paul Glister"]
["Crisis Management - Steven Fink ",null,null,"How to Prepare and Present a Business Plan- Joseph R. Mancuso"]
["Crisis Management For Corporate Self-Defense- Steve Albreint ",null,null,"How to Prepare, Stage, and Deliver Winning Presentations - \nThomas Leech"]
["Deming Management at Work- Mary Walton",null,null,"How to Write and Give a Speech- Joan Detz"]
["In Transition- Mary Lindley Burton and Richard A. Wedemeyer",null,null,"Jamming: The Art and Discipline of Business Creativity- John Kao"]
["Liberation Management- Tom Peters ",null,null,"Lesson Plans For Creating Media-Rich Classrooms- Mary T. Christel and Scott Sullivan"]
["Managers as Mentors- Chip R. Bell",null,null,"Power Interviews- Neil Yeager and Lee Hough"]
["Managing Human Resources in Small and Mid-Sized Companies - \nDiane Arthur",null,null,"Presentation Zen- Garr Reynolds"]
["Managing The Non-Profit Organization- Peter F. Drucker",null,null,"Presentation Zen: Design- Garr Reynolds"]
["Organizational Communications: The Essence of Effective Management- Phillip V. Lewis",null,null,"Quick Tips For Better Business Writing- Gary Blake"]
["Peacemaking: A Systems Approach to Conflict Management- Lynn \nSandra Kahn",null,null,"Talking to The Top Executive's Guide to Career-Making Presentations- Ray Anthony"]
["Playing For Keeps - Frederick G. Harmon",null,null,"The Naked Presenter- Garr Reynolds"]
["The Abilene Paradox- Jerry B. Harvey"]
["The Deming Management Method- Mary Walton"]
["The Empowered Manager- Peter Block",null,null,"Self-Help/ Guide"]
["The New Art of Managing People- Phill Hunsaker and\nTony Alessandra",null,null,"Everything Negotiable… When You Know How to Play The Game- Eric WM. Skopec and Laree S. Kiely"]
["The Power of Ethical Management - Kenneth Blanchard and \nNorman Vincent Peale",null,null,"10 Good Reasons Why People Resist Change- James O.B. Keener"]
["The Second Curve: Managing the Relocity of Change- Ian Morrison",null,null,"An Effective Life- Stephen R. Covey"]
["The Survival Factor - V. Daniel Hunt",null,null,"Attitudes of Gratitude- M.J. Ryan"]
["VP Against The Wal-Marts- Don Taylor and Jeanne Smalling Archer\n (x2)",null,null,"Beware The Naked Man Who Offers You His Shirt- Harvey MacKay"]
["When Giants Learn to Dance- Rosabeth Moss Kanter",null,null,"Beyond The Wall of Resistance- Rick Maurer"]
["Winning- Jack Welch and Suzy Welch",null,null,"Building a Positive Attitude- Rich Wilkins \"MR.POS\""]
["Winning The Talent Wars- Bruce Tulgah",null,null,"Communicate With Confidence- Dianna Booner"]
[null,null,null,"Community: The \"Other\" Side of Self- Gary O, McCaleb"]
[null,null,null,"Coping With Difficult People- Robert M. Bramson, Ph.D. "]
["Marketing",null,null,"Crap: How to Deal With Annoying Teachers, Bosses, Backstabbers, and Other Stuff That Stinks- Erin Elisabeth Conley"]
["Ama Complete Guide to Marketing Research For Small Business- \nHolly Edmunds",null,null,"Crazy is a Compliment: The Power of Zigging When Everyone Else Zags- Linda Rottenberg"]
["Capture The Mindshare and The Market Share Will Follow- Libby Gill",null,null,"Cultural Literacy- E.D. Hirsch, Jr."]
["Crossing The Chasm: Marketing and Selling High Tech Products to Mainstream Customers- Geoffrey A. Moore",null,null,"Double-Speak- William Lutz"]
["Evaluating Marketing Strengths and Weaknesses- David Parmerlee",null,null,"Enjoy Every Sandwich- Lee Lipsenthak, M.D."]
["Identifying The Right Markets- David Parmerlee",null,null,"Find Your Why- Simon Sinek"]
["Marketing Your Consulting and Professional Services- Richard A. Connor, Jr. and Jeffrey P. Davidson",null,null,"Focus Your Energy- Thom Hartmann"]
["Preparing The Marketing Plan- David Parmerlee",null,null,"Goal Analysis- Robert F. Mager"]
["Selecting The Right Products and Services- David Parmerlee"," ",null,"Handling Difficult People- Dr. John Townsend"]
["Successful Direct Marketing Methods- Bob Stone",null,null,"How to Get a Job Now!- J. Michael Farr"]
["The Marketer's Visual Tool Kit- Terry Richey",null,null,"How to Run Seminars and Workshops (2nd Edition)-\n Robert L. Jolles"]
["The New Maxi-Marketing- Stan Rapp and Thomas L. Collins",null,null,"Inc. Yourself- Judith H. McQuown"]
[null,null,null,"Interview Power- Tom Washington"]
[null,null,null,"Its Not Personal: Lessons I've Learned From Dealing With Difficult Behavior- Cindy Hampel"]
[null,null,null,"Organizing For Success- Kenneth Zelgier"]
["Misc. "," ",null,"Perfect Phrases For Dealing With Difficult Situations at Work- \nSusan F. Benjamin"]
["A Town Like No Other: Berea, Ky.- The 2014 Mountain Workshops",null,null,"School-to-Work: Kentucky's Best Practices- Kenny Barkley, H. \nSteve Freeman, Ph.D., and Martin Milkman, Ph.D."]
["Call Out The Guard- Ligen John B. Conaway With Jeff Nelligan",null,null,"Sharkproof: Get The Job You Want, Keep The Job You Love-\n Harvey Mackay"]
["Challenges For The New Century- Michal Smith-Mello, Michael T. Childress, Amy Watts, and John F. Watkins",null,null,"Smart Moves- Sam Deep and Lyle Sussman"]
["Faith, Family, and Football- Philip Haywood",null,null,"Soft Skills Field Manual- Greg Coker"]
["Father Son and Co.- Thomas J. Watson Jr. and Peter Petre",null,null,"Stay Alive All Your Life- Norman Vincent Peale"]
["Honda: An American Success Story- Robert L. Shook",null,null,"Swim With The Sharks Without Being Eaten Alive- Harvey Mackay"]
["Jack: Straight From The Gut- Jack Welch With John A. Byrne",null,null,"The Elements of Style (4th Edition)- William Strunk Jr. and E.B. White"]
["Legends of American Dance and Choreography- Carin T. Ford",null,null,"the Energy Bus- Jon Gordon"]
["Life In America's Small Cities- Kevin Heubusch",null,null,"The Everyday Guide to Success- Pamela McQuade"]
["Murdoch- William Shawcross",null,null,"The Gift of Community- Gary D. McCaleb"]
["Odyssey- John Sculley",null,null,"The Healthy Personality- John P Kildahl Ph.D."]
["The Big Lie: What Every Baby Boomer Should Know About Social Security and Medicare- A. Haeworth Robertson",null,null,"The High Performance Mindset- Craig Willard"]
["The Clay Campbell Story- William Clay Campbell",null,null,"The Little Red Book of Everyday Heroes- Sylvia L. Lovely"]
["The Clustering of America- Michael J. Weiss",null,null,"The Magic of Conflict- Thomas F. Crum"]
["The Columbus Way",null,null,"The Magic of Thinking Big- David J. Schwartz, Ph.D."]
["The Great Depression of 1990- Dr. Raul Batra",null,null,"The Monster Under The Bed- Stan Davis and Jim Botkin"]
["The High Cost of Freeing Parking- Donald Shoup",null,null,"The Noticer- Andy Andrews"]
["The Mad, Mad, Mad World of Climatism- Steve Goreham",null,null,"The Personal Efficiency Program- Kerry Gleeson"]
["The Magicians of Main Street- Chris Mead (x2)",null,null,"The Personal Touch- Terrie Williams With Joe Cooney"]
["The Moral Case For Fossil Fuels- Alex Epstein",null,null,"The Power of Story- Jim Loehr (x2)"]
["The Uncensored Truth About All Sorts of Stuff You Are Never Supposed to Know:Big Secrets- William Poundstone",null,null,"The Psychology of Winning- Denis Waltley"]
[null,null,null,"The Way to Peak Personal Achievement: Unlimited Power- \nAnthony Robbins"]
[null,null,null,"The Web of Inclusion- Sally Helgesen"]
[null,null,null,"The Workplace Survival Guide- George Fuller"]
[null,null,null,"Time Management and The Telephone- Dru Scott, Ph.D."]
[null,null,null,"Use Your Head to Get Your Foot in The Door- Harvey Mackay"]
[null,null,null,"Valuing Diversity: New Tools For a New Reality- Lewis Brown Griggs and Lente-Louise Louw"]
[null,null,null,"Working With Difficult People- William Lundin, Ph.D. and\n Kathleen Lundin"]
[null,null,null,"You Want Me to Work With Who?- Julie Jansen"]
[null,null,null,"Your Boss is Not Your Mother- Debra Mandel, Ph.D."]

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